New sales, be careful

06 January 2020. It is very unfortunate that in an age like today we are still struggling with basic services.

I've app**** online for a Telkom Mobile contract, which was quick and easy...but that is where my worst nightmare started.

I've been contacted to go through the Contract and explained that I've now been entered into a contract with Telkom and would be contacted in the next day or so to receive my new phone.

I've been waiting and waiting, then phoned back to follow up. In trying to get some feedback on my order, i've been placed hold for endless times, cut off, transferred and even when I reached someone they would say the system is down. When I phone back another employee would help me as the system is not down.

I've not been rude, but been treated like they don't want my business. Needless to say I still have no feedback, no contract. This is very unprofessional and a bad service provider.