1 reviews | Active since Dec 2011
New SA new rules
<p>I have a smartinternet 2.5gb with telkom(Wifi) I have signed for a limit on my account for R200. This month my account is R 826. I visit there offices this morning just to hear they do not handle queries anymore but you must log a call. A consultant call me and tell me that my limit has been increased to R1000 WITHOUT my concent. She only apologise for the inconvinience caused. Apoligies will not pay the R826. I am unemployed currently now because they chop and change on your account WITHOUT concent the customer must suffer. </p>
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
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We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good Day Louise
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
Good Day Louise
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
Good Day Louise
please note that we are still awaiting for the details for further assistance with your query.
Regards
Launa
Telkom Social Media Team
Best regards,
Good Day Louise
please note that we are still awaiting for the details for further assistance with your query.
Regards
Launa
Telkom Social Media Team
Best regards,
Account ***
Cell number ***
ID ***
Thankyou
Regards
Account ***
Cell number ***
ID ***
Thankyou
Regards
I have received a sms that my account will be credit for R658, I received my new statement today and the credit does not show on my account.
Please confirm that it will show on the next statement.
Regards
I have received a sms that my account will be credit for R658, I received my new statement today and the credit does not show on my account.
Please confirm that it will show on the next statement.
Regards
Good Day
Hope the message finds you well.
In relation to the confirmed credits ,please contact 180 to arrange the refunds .
Regards
Social Media Team
Best regards,
Good Day
Hope the message finds you well.
In relation to the confirmed credits ,please contact 180 to arrange the refunds .
Regards
Social Media Team
Best regards,