NEW PHONE LINE, NO BILL RECEIVED, CUT OFF THREAT

new phone was installed on July 1st.<br> requested invoices be sent monthly via e mail but so far have not received a bill either by email or by post.<br> august 12th, received SMS threatening to cut off service due to non payment of bill. tried to phone call centre, recorded message saying hardware down so they cannot assist customers with queries. tried to email but request rejected on line. their website is not user friendly. phoned the Telkom branch who organised the installation of the phone. Their phone has a message on it saying they are not available.<br> how am I supposed to pay an account I have not received ?? !!<br> Telkom has to be one of the most infuriating companies to deal with. I just spent an entire month trying to access international call facility on this new residential phone which had a message saying \blocked for international calls"- I was passed from pillar to post"