NEW ORDER CANCELLED

On the 9th of January 2015, I placed an order for the Simple Plus deal. <br> <br> I have followed up on a weekly basis, and have been told the order is being processed. To my surprise, when I called today, the lady helping me told me that my order had been cancelled due to Telkom not being able to contact me on a number I don't even use.<br> <br> This is unacceptable. I provided the correct contact details during application and have waited almost a month already.<br> <br> Please ensure this order is now fast tracked and completed ASAP.<br> <br> My order number is ***A<br> <br> Regards,<br> <br> Michael Beyers