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Yoganand C

1 reviews | Active since Nov 2017

07 Nov 2017, 10:10

NEW ORDER

This is the worst institution to do business with. Their service is pathetic. I entered into a new contract with Telkom on the 1st October 2017 & up to now this order has not been put into place. I call everyday to enquire when will the contract be executed and telephone service restored and the people in the call centre simply cannot give a satisfactory answer. They are pathetic.

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Replies (3)
Telkom
Telkom's reply07 Nov 2017, 14:48
Official

Good Day

Thank you for making contact with us,

We have logged your request for assistance, Your social media reference number: AI***

Please accept our apologies for the inconvenience caused,

Regards

Telkom Social Media Team

Bronwyn

Best regards,

YC
Yoganand C's update08 Nov 2017, 10:07
Reviewer Update
Hi Bronwyn, I am still waiting for a technician to contact me. Thanking you. Kind regards, Anand Chaudhary
YC
Yoganand C's update08 Nov 2017, 15:40
Reviewer Update
re : *** Hi Bronwyn, Is there a possibility of giving me a firm (positive) reply as to when I will get my home WiFi'ed. I am contemplating cancelling the Contract within 48 hours if you don't fulfill your part of the said Contract. This is final! Regards, Anand Chaudhary ***