New Order

I was contacted by Nokwanda Myeza on 16 February 2016 wanting to know if I was still wanting to do a landline application. I requested email confirmation of the call as to confirm it was not a ****. She phoned me back twice confirming changes and suggestions etc and sent me a mail saying what I would be paying monthly. Telephonically she told me someone would contact me within 7-10 days for the installation. Last Wednesday I mailed her saying 7 days had past and I had yet to hear from anyone. No response. I even went onto facebook and complained on the 25th Feb. They apologised for the delay and said the they would follow up and provide feedback. Yesterday 29 Feb after no more feedback I once again contacted them and was once again told apologies for the delay and inconvenience cause. The query is being handled by our Telkom Mobile team. Not once was I given a order number for assistance.