New LTE internet

<p>I went to the telkom store in highveld mall to ask about a LTE router for my area. The agent checked and told me that i am in the middel and the signal will be great. I then app**** online as i was told it is easier. On the 18 june telkom deduction my first installment as a test. Then i phoned day after day until i eventually go my router on the 6 July. Plugged it in and now i have 2 g and maybe 3g internet. Nothing like the fast LTE that i was sold on. So i am paying for absolute **** at the moment, our post office is faster. Since then i have been escalating my issue through the call center, al they say is wait for telkom back room to resolve. Then i tried to shop in the mall, he said not his problem since i bought online. I had a technical telkom guy checked my signal, he said all i need is an outside aerial. Telkom say wait, mall say cannot help, So now telkom is taking my money, cannot resolve the issue, cannot issue a aerial and all they do is transfer me around. My worst service ever, should not have gone to theis poor service provider, but unfortunattely i cancelled my other internet. </p>