New LTE Contract Delivered SIM not active!!!

I have been a Telkom Customer for a good few years now and this is a little irritating as my ADSL service was basically trouble free.<br> <br> First - App**** for the uncapped service online on a Friday. Got a call 08:00 Sharp from Telkom on Saturday morning. Call was then dropped mid way. No agent called me back. Store unable to assist either. After phoning everyday that week a lady finally assisted me late the following Thursday. Was advised approval could take 48 working hours and that I would be called back to finalize.<br> <br> Secondly - No call back was received however I was called by the courier partner on Thursday and arranged to collect at the depot as I was working out of town. Collected the package Thursday. Got home and SIM was not active. Called the call center and was told to wait 24 hours. Called back Friday late afternoon. Lady took my details and said they have been sent to the relevant party. Still no change throughout Saturday morning. Called call center again. Had to be transferred to sales. NO ANSWER AFTER AN HOUR of holding. Tried a few times after that and now sales consultants aren't available.<br> <br> Please explain how this is becoming such a problem... Please resolve ASAP!!!