NEW LINE THAT DOES NOT WORK

<p>Ordered a new line from telkom, a landline for my home in May 2017. Line was installed on 15th of May 2017. Installer advised that the line is up and running and he was out of there. Just to find out when i plugged in my phone, the line is completely dead. Phoning telkom everyday since then. Call centre agents has a different story to tell everyday, and the following day the agent cannot confirm what the agent told me on the previous day. Example, yes a technican is workin on your problem as we speak sir. Phone the next day, sir, no technican was dispatched yet..... really? Im a new customer, is that how new customers get treated. almost a month now, paid upfront deposit, yet no service. Fault no 307CRZ260517 if anyone can bother to solve my new line.</p>