NEW LINE STILL NOT WORKING!!

<p>The service I have experienced from Telkom is appalling!! As a new business in Empangeni- we had our NEW line installed on the 1st July 2016 ref # ********** 05A. When the line was installed by the technician he left the cable exposed hanging along the roof.</p> <p>BUT days later my landline stops working. I logged fault ref 51BNK050716 on the 05th July 2016 that was closed and not resolved. We are a new business. Our clients cannot get hold of us. I have had to delay installing my signage as it has my FAULTY land line number on it.</p> <p>I have been to the service centre every week and get told the same thing. “we will send an email to area manager to get someone to come out . I have called the call centres every day and every consultant at the technical and sales department all have a different stories.</p> <p>I have given Telkom until Close OF Business 25/07/2016(3 weeks) to get back to me and still nothing.</p> <p>Not only am I paying for a non-working line, they are also costing me business!!!!</p>