1 reviews | Active since Nov 2009
New line not working and waiting for adsl comnection
<p>I app**** for a new line. Worked for a day after installation and then went dead. It's been two weeks and still not reconnected. Technician couldn't fix so he handed over to technical. I am also waiting for the adsl to be connected. Absolutely pathetic service from Telkom.</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Wow, I received an email from Yazied Salasa asking for the affected number. I immediately sent the number " ********** 828" via email, but still the line is not fixed. I phoned Telkom 10210 and ws told that the cacle is damaged. I asked for a senior person to call me, but still not received that call. Maybe it is time to look at another service provider becuase Telkom really doesn't give a damn about it's customers
Good day ,
Please send us the affected number and we will assist thank you
regards
Yazied Salasa
Ops Specialist: Social Media
Division: Customer Services-SOC
Tel: 081 180 /10210
2 Jetty Street
ATE building Fores****
Corner of Lower Long St & Wharf Street
Cape Town
Wow, I received an email from Yazied Salasa asking for the affected number. I immediately sent the number " ********** 828" via email, but still the line is not fixed. I phoned Telkom 10210 and ws told that the cacle is damaged. I asked for a senior person to call me, but still not received that call. Maybe it is time to look at another service provider becuase Telkom really doesn't give a damn about it's customers
Good day ,
Please send us the affected number and we will assist thank you
regards
Yazied Salasa
Ops Specialist: Social Media
Division: Customer Services-SOC
Tel: 081 180 /10210
2 Jetty Street
ATE building Fores****
Corner of Lower Long St & Wharf Street
Cape Town