New Line Installation

<p>I am yet to have a new line to be installed at my residence.. see below previous review:</p> <p> </p> <p>I requested a simple landline to be intstalled at my residence and up until today i am yet to have the line installed. I spoke to numerous consultants and technical department consultants and so far i have had no joy. The technician did come through to my residence but did not install the line, he gave a pathetic excuse on no line in the flat so cannot install( i am supposed to get an electrician to install the cables) the Telkom Technician is supposed to install the line from the Telkom jump box to my residence( the complex i am staying in does have a jump box onsite and nothing additional needs to be installed.) Can i get this escalated ASAP(Ref number ********** 31).</p>