1 reviews | Active since Jul 2016

15 Aug 2016, 12:32

New Line Installation

<p>I requested a simple landline to be intstalled at my residence and up until today i am yet to have the line installed. I spoke to numerous consultants and technical department consultants and so far i have had no joy. The technician did come through to my residence but did not install the line, he gave a pathetic excuse on no line in the flat so cannot install( i am supposed to get an electrician to install the cables) the Telkom Technician is supposed to install the line from the Telkom jump box to my residence( the complex i am staying in does have a jump box onsite and nothing additional needs to be installed.) Can i get this escalated ASAP(Ref number ********** 31).</p>

0
Replies (2)
Telkom
Telkom's reply15 Aug 2016, 12:53
Official

Hi Muhammed,

This response serves as confirmation that your query has been received.
Your reference number for this query is AI*** and it has been sent to our Fulfillment Team for assistance, thanx.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,

's update18 Aug 2016, 08:27
Reviewer Update

Hi, am still awaiting feedback and a technician to come through to install my landline..