DG
Dianne G

1 reviews | Active since May 2015

28 May 2015, 10:10

New Line Installation

I have app**** for a new line on the 14/05/15 at the midlands liberty mall Customer, your installation for order (***) is scheduled for (***9 between 07:30:00 and 16:00:00). If not convenient please log onto [URL Removed] to reschedule. Your continued support is appreciated. For enquiries please call 10210. Regards, Telkom. On the 19/05/15 a technician called saying the exchange has given him the wrong number and his sending the paper work back to Telkom, Today I get the sms saying Dear Customer, your installation for order (***) is scheduled for (***8 between 07:30:00 and 16:00:00). If not convenient please log onto [URL Removed] to reschedule. Your continued support is appreciated. For enquiries please call 10210. The technician calls me with the same story. I have called 10210 and he has no answer as well ref ( ***9) .This is unacceptable!!!

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Replies (1)
Telkom
Telkom's reply28 May 2015, 10:45
Official
Hello bluedia28,

Thank you for your post.

Kindly be advised that we are currently looking into your installation issue and we will revert back to you with feedback.

Your Social Media reference number is SM113986.

We sincerely apologise for the inconvenience caused.

Regards
Tebogo Mongale
Telkom Social Media Team
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