LR
Lola R
1 reviews | Active since Jun 2016
29 Jun 2016, 15:57
New line incorrectly disconnected
<p>I moved my ADSL line and the installation was done last Thursday. I was still unable to make outgoing calls and went into the Gateway store to resolve this on Sunday.</p> <p>To my dismay the line was dead since last night, neither does the number connect when dialling it, nor was I able to log a fault online. I phoned the call centre this morning and was transferred, then spoke to an agent who didnt know what was happening, I asked to speak to a supervisor, held on almost 30 minutes before disconnecting. I called the call centre again just now, spoke to Blessing who had the audacity of dropping my call!</p> <p>This is still unresolved and no one is taking ownership to resolve this!</p> <p> </p>
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