SH
Sean H

1 reviews | Active since Jan 2010

22 Sept 2015, 10:32

NEW LINE GETS SUSPENDED IN FIRST MONTH

YOU GUYS ARE A JOKE AFTER DOING A NEW LINE INSTILLATION YOU DON'T ACTIVATE MY DEBIT ORDER AS INSTRUCTED. AND NOW BECAUSE OF YOUR PRORATA BILLING SYSTEM YOU SEND ME SMS'S LIKE THIS. THEN YOU GUYS BOUNCE ME AROUND FROM DEPARTMENT TO DEPARTMENT LIKE A TENNIS BALL AND NO ONE CAN SORT THIS OUT I HAVE SPOKEN TO MANAGERS AND HAVE SENT EMAILS AND MY BANKING DETAILS ENOUGH TIMES THAT AT THE RATE I HAVE TO KEEP REPEATING MY BANKING DETAILS IM ACTUALLY STARTING TO FEEL UNCOMFORTABLE WITH HOW MANY PEOPLE I HAVE GIVEN MY BANKING DETAILS OUT TO IN YOUR DEPARTMENTS. I GIVE UP THIS IS HOPELESS.

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Replies (1)
Telkom
Telkom's reply22 Sept 2015, 11:42
Official
Hello SeanHolmes,

Thank you for making contact with us again

This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Your reference number is:SM145043

Regards
Luleka
Telkom Social Media Team