New Landline Service Order - Very slow service delivery :-(

<p>Order Ref # ********** 23</p> <p> </p> <p>Moved into a new home in Ballito, KZN so ordered a landline service (online) around 1 Dec 2016.</p> <p>Got call from telkom week later advising it takes 7-21 days.</p> <p>No further communication thereafter nor any service activated by 1 Jan 2017. </p> <p>Went into the local store and re-ordered the service on 3 Jan 2017 in store. 2 weeks more passed and nothing heard.</p> <p>Called sales dept for update on 19 Jan 2017 and they advised they will escalate and will receive call/sms from technicians for an appointment within 2 days. Still did not hear from them so called back on 24 Jan and same story about technicians appointment.</p> <p>Honestly, I really don't have the time for this any longer.</p> <p> </p> <p>This property already has Telkom line and points in the home. So probably just a backend change to switch/activate new service for me.</p> <p> </p> <p>Don't understand why is has to take so long and be such a painful process.</p> <p> </p> <p>I really need this landline URGENTLY as I work from home and thus need phone and internet services immediately.</p> <p>So due to whatever delay by Telkom - I am unable to work appropriately and have thus lost 2 months of income already (thus far).</p> <p> </p> <p>This is ridiculous. Please sort out ASAP.</p> <p> </p>