New Istallation
<p>I struggled to get my line installed for more than 1 Month...After Complaining here, it was resolved in a week time... The line was working perfectly, and suddely on Saterday the line was of again.. When a quired about it i was told the line was dicontinued and no longer in service, i was told to call on Monday.. When i called to today i was told, that i am to far from the exchanged and they are busy downgrading my line from 20 vdsl to 10 adsl megabits/s. I never requiested them to do that, or complained that i have a problem with the line speed. It was running between 10 - 12 mb/s and they asked me if i am happy with that and i confirmed that.</p> <p> </p> <p>Some idiot at telkom decided this is not good enoug, and suspended my line and i was told i must wait, no date or when, they will comeback to me.. </p> <p> </p> <p>No i am without internet again. with no possitive response or feedback, I was promised they will call me back with no succes.</p> <p> </p> <p>You call centre suck, thee worsest client service in the country, not eveb Pretoria Munisipality is that bad.</p> <p> </p> <p>Pleas can someone with some ambition and job satisfaction pleas call me back to resolve this problem</p> <p> I am also going to twitter the CEO of Telkom and inform him that his company service department suck@!!!!!</p> <p> </p> <p>Regards very frustated Customer.</p>
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
