1 reviews | Active since Sept 2010
New installation taking forever and ever and ever and ever...
<p>Hi Guys!</p> <p> </p> <p>So despite all the bad reviews on here, social media and everywhere else, i still decided to go with Telkom for my home internet because everybody deserves a chance. Well... I believe it's been about a month now since i paid a R700 they requested from me. So firstly the installer/technician came out the day after i was told he would. I app**** for a full days leave to be there when he arrives and missed out on that day. Anyway... he noticed the cabling outside needs to be replaced and just left without saying anything. We had to call him to find out what's happening and he said he logged a new job for Telkom to come out and replace the cables and that was it, no reference no turn around time. I called few times 10213 to find out what's happening and was told it can take a few weeks for someone to come out and fix the cabling. I called again today and was told a technician was supposed to come yesterday, which i wasn't notified of, to check what cables need replacing. After that it will take another couple of weeks to actually replace the cables and after that the technician will be out to install my landline/adsl service. I think this is very very very long as i needed my internet to be installed by mid June and will probably have to wait until the end of July.</p> <p> </p> <p>Not angry yet, disappointed for now.</p> <p> </p> <p>R Hendricks </p>
I'm still sitiing and wondering. If this was one of my customers, i'd call or email them know exactly how long it will take and what date or just call/email to say "Hey! didn't forget about you, we're still working on it".
I'm still sitiing and wondering. If this was one of my customers, i'd call or email them know exactly how long it will take and what date or just call/email to say "Hey! didn't forget about you, we're still working on it".
Still waiting...
Still waiting...
FYI - I've waited long enough. I'm taking this complaint to ICASA.
FYI - I've waited long enough. I'm taking this complaint to ICASA.
