GL
Garreth L

1 reviews | Active since May 2012

30 Jan 2015, 17:08

New Installation

Telkom, I am tired of complaining.<br> <br> I am holding on for a call centre who seem to be off for the day now for about 50 minutes already.<br> <br> A new line was installed today and yes you guessed it, Telkom managed to mess that up aswell.<br> When punching the number in to get help before being put through to an agent it tell me that the number is currently disconnected and I need to contact the accounts department.<br> <br> Now, how can this be?? A New line and its already disconnected????<br> Is everybody doing what they suppose to be doing at Telkom because it looks asif somebody is pressing random numbers and disconnecting lines thats not even connected yet.<br> <br> Now as a result of this I do NOT have any internet yet because you guessed it, i cant get hold of an agent to clear up this mess you caused.<br> <br> Common ppl help a guy out here

0
Replies (1)
Telkom
Telkom's reply31 Jan 2015, 11:08
Official
Hello lombardgareth,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM84645

Regards
Luleka Kewana
Telkom Social Media Team

Best regards,