DS
Dewald S
1 reviews | Active since Aug 2011
29 Jul 2015, 14:12
New installation
a Telkom Technician was officially booked on 28/7/2015 in order to install my new ADSL line.<br> The Technician never arrived as promised and there is no way that any person at 10210 can assist me.<br> I have phoned the call centre numerous times and no one can assist me.<br> <br> I took a days leave to be available for the Telkom Tech, what a waste of valuable time off !!<br> <br> I still have no indication of whom to phone to assist or to re schedule.<br> <br> Please HELP me to get the service I deserve and pay for !!
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Telkom's replyOfficial
29 Jul 2015, 15:10Hello dewaldvs,
Sorry to hear about that.
Your query has been handed over to our Installations department to investigate and provide feedback as soon as possible.
Your reference number is SM129609
Kind Regards
Charl
Telkom Social Media Team
Sorry to hear about that.
Your query has been handed over to our Installations department to investigate and provide feedback as soon as possible.
Your reference number is SM129609
Kind Regards
Charl
Telkom Social Media Team
Best regards,
Telkom's reply29 Jul 2015, 15:10
Official
Hello dewaldvs,
Sorry to hear about that.
Your query has been handed over to our Installations department to investigate and provide feedback as soon as possible.
Your reference number is SM129609
Kind Regards
Charl
Telkom Social Media Team
Sorry to hear about that.
Your query has been handed over to our Installations department to investigate and provide feedback as soon as possible.
Your reference number is SM129609
Kind Regards
Charl
Telkom Social Media Team
Best regards,