New DSMS software problems

Hi <br> <br> I used to have my adsl line sync at 4mbps for a very long time until recently my speeds are dropping by the week. From 4mbps to 3.7mbps to 2.5mbps. I reported a fault and was advised by the technician its due to the new software upgrade on the exchange called DSMS and there is nothing they can do I just have to live with the poor service or find an alternative. My adsl line was perfectly fine before telkom decided to add new software which made the lines worst. There are many articles and hello peter complaints with regards to this new software and the problems its caused so I'm sure Telkom is fully aware but tend not to solve it because they dont want people to know they spent alot of money on new software that degraded system and now keep quite so they dont look like *****s. If my line is not fixed urgently I promise I wil post articles everywhere possible even on mybroadband making sure people know about how terrible your service is.<br> <br> Please sort this mess you created Telkom.