AB
Adriaan B
1 reviews | Active since Nov 2010
02 Sept 2015, 21:09
New DSL Line
On 17 Aug 2015 I app**** for DSL line. Was approved and got SMS it will take 21 days. Today I got SMS it will only be installed on 30/9/2015. This is false advertising. You stated 21 days. that will be 15 Sept 2015. I want the line to be installed before 15 Sept 2015 .
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Telkom's replyOfficial
02 Sept 2015, 21:59Hello 1968A,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our New Accounts Team for further assistance.
Your reference number is SM141778.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our New Accounts Team for further assistance.
Your reference number is SM141778.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply02 Sept 2015, 21:59
Official
Hello 1968A,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our New Accounts Team for further assistance.
Your reference number is SM141778.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our New Accounts Team for further assistance.
Your reference number is SM141778.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,