NEW DISAPPOINTED CUSTOMER

Yesterday I got a new sim card and was told that it will be active in 15 min. I wanted to load data and was told that the system is slow but by the time I get home I should be able too. After few hours it was still not activated. I then called 180 and was then advised to wait 24 hours and now it is 24 hours later but the sim card is still not activated. I hope this is not the service I'll be getting going forward.