New Device(more like no device) + Pathetic Service

On 2/10/15 I took out a new contract with Telkom mobile in Adderley St, C.Twn. <br> Since I received the device, it's been giving me endless battery issues. I requested a new device and was told to book it in This was within the 7 day period! It came back with a no fault report BUT STILL the same issue. Spoke to the Regional Manager (Nicolas Ashton) who said, should it persist, I should book it in again. It is now 28/10/15 and I'm STILL PHONELESS and they are giving me the run about. I'm having to PAY FOR SOMETHING I DO NOT POSSESS. <br> I asked to port my number, what a joke! I CANNOT make any calls and this is now another issue for the last 2 WEEKS. Why can't anyone give me an ANSWER? WHY AM I NOT GETTING A NEW DEVICE WHEN THE HUAWEI TECH TOLD ME IN THE STORE THE DEVICE IS NOT SUPPOSED TO DO THAT? The store Manager, Adian, NEVER has a solution, he doesn't even acknowledge customers! I asked for the store owner's number & I get EXCUSES. I am now sick & tired of this PATHETIC SERVICE FROM TELKOM MOBILE. When is someone going to give me a BETTER ANSWER!! When are they ever going to answer their phones in that store too???? I AM BEYOND ****ED OFF WITH YOUR SERVICE TM!!<br> <br>