CP
Cecil P

1 reviews | Active since Jun 2012

17 Apr 2015, 11:22

New deal suppose to cost lessNew bill highest ever

I was coached, NOT forced into buying better, bigger package by telemarketer. ***<br> Try and call this number ?<br> <br> Received my new bill, highest ever with close to Zero usage outside new (lower) package<br> <br> Now, Try and call 10210 - 11h00 on a Fri am - Reply after finally pressing lots of option \ YOU ARE CALLING OUTSIDE OUR WORKING HOURS WHICH IS 8AM T0 5PM "<br> <br> What was I thinking committing to a Govt Dept for a 24 month deal. Eish !"""

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Replies (1)
Telkom
Telkom's reply17 Apr 2015, 12:53
Official
Hello pience01,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM104601.

We apologise for any inconvenience caused.

Kind regards
Ilhaam Williams
Telkom Social Media Team