RS
Rory S

1 reviews | Active since Mar 2009

18 Sept 2017, 12:05

New Deal

I have been trying since last week to apply for a new contract, your systems have been offline since Wednesday 13-09-2017.

Just spoke to a sales agent and they can even spell my surname. Its shocking to see what caliber of people you employee. Yet you rant and rave about being the best mobile provider for a few years.

I think I am better off at my current provider given my experience with your company so far.

Your website and Call Centre experience does not align at all, and needs serious review from your Exec Team.

0
Replies (1)
Telkom
Telkom's reply18 Sept 2017, 14:49
Official

Hi Rory

We so sorry for your experience. If you were not assisted kindly "Private Reply" your ID number and we will get an agent to assist you further.

Regards

Tumelo

Best regards,