JK
Johandre K
1 reviews | Active since Nov 2015
08 Nov 2015, 11:06
New Customer with this...service
Got my ADSL on Saturday the 31st of November were working fine for 4 days...poooofff....Eskom.Reported ADSL line on 05 November 2015. No Internet connection. Obtained reference Number. Followed up every day. Was told that a technician had been allocated within 24-48 hours Nothing happened. Was told that a technician would attend to it today 08/11/15. Nothing has happened. Was told that the matter had been escalated. Nothing happened. When I phone,they say the matter is escelated still waiting,so frustrating!!!!! Reference No:534CTK051115,really looking to change to another ISP.
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Telkom's replyOfficial
08 Nov 2015, 14:30Hello Johandre920124,
Thank you for your post.
Kindly be advised that we are currently liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM165594.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM165594.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Telkom's reply08 Nov 2015, 14:30
Official
Hello Johandre920124,
Thank you for your post.
Kindly be advised that we are currently liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM165594.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM165594.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***