1 reviews | Active since Aug 2013
New customer service
<p>I ordered a Telkom line on 03/05/2016 where I was told I will be given an installation date the next day, when I followed up I was told it would take 7 days before I got an answer, again followed up in 7 days and was told I need to wait 21 working days for my order to be processed, latter that afternoon I was told the installation will be on 10/05/2016 after my waiting all day and phoning numerous times I was told at 15h30 that I have been rescheduled to the following Monday after being promised and ***ured by the call center that my lines will be installed today, if this is the service I am receiving before I even have a line I don't want to know how bad it is going to get.</p>
Good morning Dean Wegerle
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good morning Dean Wegerle
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
