New contracts

<p>Hi</p> <p> </p> <p>I am not happy with Telkom services I called on the 12 August 2016 with regards to a new line that I received on the 10th Aug’16. I spoke to a lady by the name of Boitomelo Maponya and requested that she cancels any extra spend limits on line number ********** . To my surprise today when I call to link this number to my other account that I have with yourselves I discover that the spend limit was not closed or cancelled and now I am sitting with a bill of +/-400. It is unacceptable and ********* because I specifically emphasized that I didn’t want any extras the only allowance was supposed to be R10.00 in case of emergency. This is not the first time Telkom robes me of my hard earned cash I also discovered late July or August that Telkom has activated extra spend limits on account number ********** 97 for all three lines without my consent. I am very disappointed with the services that I received from Telkom that I cannot wait for my contracts to expire so that I can move to another company. I don’t understand why you want to create unnecessary expenses to your customers without their consent. It is unacceptable. I have not budgeted R400.00 I only budgeted R150.00 . Where on earth do I go and ***** R250.00 from just to make Telkom rich while I go to bed stressed and hungry. I emailed Siphosihle Sithole who is a team leader who responded and said he will call but he hasnt and i am still waiting for the bill and the numbers that were dialed that make up all the telephone charges jump that high.<br /> <br /> </p> <p> </p>