New contract problems

Went into the branch on Friday to do open a new contract, to be put onto my old prepaid telkom mobile number (082 number) . Simple. But you didn't manage to get it right!<br> <br> The man told me that I can use the new sim I was given (061 number) and that on Monday the 082 number would be transferred onto the contract and the 061 number removed. <br> Monday came and went, no progress. <br> Phoned in today, was given case number ***0, but still no progress on getting things right. <br> <br> Now I was told I must stop using the new contract number 061. And it would be cancelled. How must I use my existing prepaid number, with 0 balance since I'm expecting it to be cancelled anytime?. Please get things right, put my 082 number onto my contract. Don't bill me twice. And do it ASAP!<br> <br> Thank you