New Contract - No Stock

I went into Telkom Vincent Park yesterday,28 September to take out a contract on a Huawei Medipad T1 8 inch for R89.00 per mthx24. <br> I was assisted by Karen, asked about the above contract, Karen gave me all the information about the device and how it works - then she informed me that they did not have stock in store. I advised that I needed product for Friday. Then I asked if she could check with Hemmingways branch it they had stock-she told me they were not answering the phone-but would email, after waiting a while I asked her if she could take my number and let me know when she hears back from Hemmingways. I have not received any communication from her as yet. I phoned customer services yesterday on 10210 and was on hold for 11 minutes and again this morning on hold for 25mins. Still unable to get hold of any branches this morning. I would just like to know if there is stock at Hemmingways branch, but not being able to get hold of anybody is very frustrating. Please help, Thank you Regards Tracey