New contract. No service. Repeated calls at own cost - hours wasted - I want out of contract

<p>I’m a frustrated small business owner. I ported to Telkom Mobile 2 weeks ago but have experienced such shocking service that I want to cancel my contract. I am still not able to make use of my phone/ contract. I’ve made almost ten calls and have spent countless hours dealing with your call centres but the issue - bad connectivity/ no connectivity in the middle of Sandton – has still not been resolved. Not only am I paying for a contract that isn’t working, I’m spending time calling Telkom that should have been spent working to make money to pay for the non-working contract. Furthermore, I’m making these calls at my own expense (on another contract!!) I’m in the service industry – if I did not deliver what I promised to my clients they would have every right to take their business away. I reserve my right to do the same. Ref numbers: ********** 9 (July 13)/ ********** 8 (July 18)</p>