New contract, but still my services is not activated after more than the normal waiting period

I phoned Telkom in August to open a new contract for 2 cell phones and a Wifi router. The package was delivered on time to my house. I connected everything but there was no signal. I contacted Telkom on 10213 and they told me that I must first register all 3 sim cards, which I did then. They told me it would take 24 to 36 hours. The unit was delivered on the 28th of August 2017. After numerous calls to get any service, and after visiting their stores (no help at all) my services is still not activated. Every time I phone in, they ask for the same details and nothing happens. I am tired of pleading and begging, there is no service whatsoever! I need someone to call me and sort this out otherwise they must come and collect their units and end my contract.