YA
Yvette A

1 reviews | Active since Oct 2012

03 Nov 2016, 10:26

New contract

<p>On the 14th of October I placed an order for the Freeme 20 GB contract with the LG Stylus phone for R549. I received a message on my phone that my order has been placed and a consultant would get back to me. Subsequently i have called Telkom several times to finalise the contract but have been told that someone is working on it as they cannot find my order.</p>

0
Replies (3)
Telkom
Telkom's reply03 Nov 2016, 12:27
Official

Hi TotallyIrritated

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply04 Nov 2016, 14:21
Official

Good day.

We tried to contact you but reached your voice-mail.

Ensure to send us that email .

Kind regards

William

TElkom Social MEdia TEam

Best regards,

YA
Yvette A's update08 Nov 2016, 10:58
Reviewer Update

I have sent the email as request but havent received a response.