New Contract

<p>Two weeks back i have taken a new contract with Telkom Mobile in Menlyn, the contract is a Smart plan 100, with 100 free min, 150 MB data and 1GB additional data if you are on smart plan 100 according to the booklet for Aug 2016 which i still have. I recieved my 150 bm data and 100 free min, but no additional 1 GB data, i have logged a call with the Telkom call centre last week and still no one has phoned or even sent me a message, i went to the Menlyn branch where i have spoken to the person who assisted me from day one (Brian Makomo), and he also logged a call, he promised to phone me and i am still waiting for him to get back to me. I have sent him plenty of mail and left messages to phone me back but he does not.. i went to the branch a few times and everytime i complain he says he will sort this out and then nothing happens.. yesterday (06/09/2016) i went to the branch, he promised to sort it out and nothing happend, i also went back after work to find out what is going on and i wanted to speak to a team leader / manager but he said no he did phone his manager and they will try to assist / accomodate me with the 1gb data as the advertising on their booklet is incorrect and should have been corrected but was not and now this is a problem, if they are not going to accomodate me i can cancel my contract, this is ............ not on!!!!! i am really not happy and i am going to take Telkom to the NCA regulator, i had it </p>