New Contract

I took out a new data contract with Telkom which is only 2 weeks old and they couldnt even do that right. That too they say they are the best data provider but that is lies cos the data all came to an end within one week only. Then called the 081 180 and all the consultant says we can only log a case to the back office and they will get back to you within 72 hrs. Try telling them this is a new two week old contract and they couldnt be bothered. No attitude of wanting to help but an attitude of i dont care this is how it works so sorry for you. When i asked to speak to a Team leader of manager they just put you on hold and couldnt care less until you eventually drop the call because realise that they are not calling anyone to assist you. Telkom can never do anything right. Its my first contract with them and its going to be my last. They service is disgusting from the start to the end.