NEW CONTRACT

On the 22nd of October 2015 I app**** for a contract at Telkom Mobile Cape Gate. I was told it takes 48 hours for approval. I phoned the branch from last week already they do not answer their telephones or emails. I am still waiting on an answer. I contacted one of the agents on the Telkom Website, hoping that I can get a contact name and number who I can phone, but I was told I must go back to the store. The store who is always off-line where I go in there for answers. What must I do further? I really want an answer regarding my application. I was really hoping to receive better service than this.<br>