MT
Michele T
1 reviews | Active since Jul 2015
02 Aug 2015, 20:51
NEW CONTRACT
Sales consultant from Telkom phoned March 30 with a new package to suit our needs with WIFI land line. We received a tracking number and have tried to get our new contract package since with no luck. Phone 10213 or any other Telkom call center and you just get left waiting for hours. We are still waiting for this delivery which should have been within 7 working days. What is customer service got to in SA. Our country must get a new land line service provider to wake Telkom directors up. Check all the bad service complaints just on this website !!! It`s disgusting to say the least
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Telkom's replyOfficial
02 Aug 2015, 21:31Hello mjedutoit,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Sales Department and feedback will follow. ***
Kind Regards
Tebogo N
Telkom Social Media Team
***
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Sales Department and feedback will follow. ***
Kind Regards
Tebogo N
Telkom Social Media Team
***
Best regards,
Telkom's reply02 Aug 2015, 21:31
Official
Hello mjedutoit,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Sales Department and feedback will follow. ***
Kind Regards
Tebogo N
Telkom Social Media Team
***
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Sales Department and feedback will follow. ***
Kind Regards
Tebogo N
Telkom Social Media Team
***
Best regards,