New client once again not impressed

It has been just over a month since my last report about Telkom, I recently signed up to have ADSL connected. After giving all my details to the call centre operator, I once again have to chase up with Telkom as to why they have not billed me as yet. I have not received an invoice and no debut order has been setup. I agreed to this telepathically and yet the service is still disappointing. What more must I as a new customer do to have this setup correctly. Why do I have to chase Telkom to take the funds from my bank account. This is very very poor service and when my line gets suspended, are they willing to take responsibility for not debuting my bank account t Orr informing me what my account value is? After being on hold for another 20 minutes and told I am in arrears, how did that become my issue when Telkom failed to do this properly from the beginning. I need someone to call me urgently on this matter so we can sort this out before you'll cut me off. I am not going to be held responsible for your errors.