JJ
Jill J
1 reviews | Active since Dec 2015
23 Dec 2015, 11:42
New cell phone contract
I was offered a contract. Was told that once pre-approved Id be debited pro-rata. I received sms 19th November 2015 to confirm approval. I never got debited & have not heard a thing from Telkom since. I tried the call centre 10210 & 10213... to which i held on the line for 10 minutes before hanging up.
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Replies (1)
Telkom's replyOfficial
28 Dec 2015, 08:40Hello JN Johnson,
Thank you for contacting us.
We will escalate your query to our billing team to assist further, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will escalate your query to our billing team to assist further, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,
Telkom's reply28 Dec 2015, 08:40
Official
Hello JN Johnson,
Thank you for contacting us.
We will escalate your query to our billing team to assist further, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will escalate your query to our billing team to assist further, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,