1 reviews | Active since Dec 2014
NEW BUSINESS OWNER - AVOID TELKOM
app**** for two adsl lines last October for new business launch at end November in Modderfontein. after numerous follow ups and eventually doing cabling myself I eventually got installed on 17 December - nearly 4 weeks late - worked on 3g which in hindsight I shouLd have stayed with. Telkom then charged me from November and for 4 lines instead of 2. Been trying to resolve with Telkom representatives. sent numerous mails, calls and paid the correct amounts. they keep suspending the account because they are too ***********, burdensome and useless to resolve client issues. I WILL NEVR USE TELKOM FOR ANYTHING ELSE AND WILL CONVERT HOME TO FIBRE AND GO OVER TO VOIP. BE CAREFUL SMALL BUSINESS OWNER. WE ARE PARALYSED TODAY BECAUSE OF THIS STATE-RUN ENTITY CALLED TELKOM! YOU CANNOT PARTNER WITH A TEL. COMPANY THAT TREATS ITS CLIENTS WITH UTTER CONTEMPT.
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Your reference number : SM225957
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Regards
Noleen
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM225957
A consultant from our billing team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
