NEW ADSL LINE. WIFI

I am so irate at the Shoddy service from telkom. I app**** for adsl since 23 Dec 15 and have not got the line activated as yet. I have made almost 30 calls and was given the run around. spoke to 2 -3 supervisors . it didnt help. eventually today they said the technician will come over (hopefully). the technician asked if I got the password and login details and I said No I didnt know about that . Only after I phoned did they send it to me.<br> reading all the adverse problems from Telkom I am wondering if I made the right choice for a service provider it is ridiculous to have people working in your call centre that dont know much and cant give you proper details. Is there not a process to follow once a application is received. why do I have to follow up every day. <br> I hope today will be the last time I have to deal with this application. <br> Telkom , You need to up your game. your ccccustomer service is ridiculous.<br> NB: Can somone from telcom Galleria pleaee call me. You are not answering the phones You got my details from the abvoe reference.