1 reviews | Active since Mar 2011
New ADSL line contract
They are useless!!!!! I subscribed for a new ADSL line. They told me installation would be within 7-14 working days. On day 18 two men from Open Serve, sub contracted via Telkom, pitched up at my home @ 15H00. They looked around to see if they could find the existing ADSL line but did not find any. They rescheduled for the following day @ 9H00. They never pitch up. 1 Month later, still nothing. I even called them back on the number they called me on. They answered 3 of the 8 or 10 calls I made. The first call they answered they couldn't give me an answer and dropped the call The second call they ignored me and did not speak back. The third call they just dropped as soon as they realized that it was me. This was Open Serve so by the way.
I the meanwhile I have been on the phone with telkom nearly everyday. I spoke to 8 different people, supervisors and managers included. They promise me that they will get back to me but fail to do so. I haven't had one call back from neither of the 8 individuals. Each call I made was anything from 30 min to 60 minutes long.
I'm just sick and tired off this bad service from these *********** service providers.
Useless, useless useless!!!!!!
