1 reviews | Active since Mar 2017

19 Apr 2017, 16:01

New Adsl Line

<p>Good day,</p> <p> </p> <p>My fiance received an Message from Telkom on the 19th of April stating that an technician has been dispatched - he took a day's leave I called Telkom three times and twice I was told the technician will be there before 16h00 so just before 16h00 I called again and they said the technician was in the area but found a cable fault and we will get another sms to tell us when the line will be installed.</p> <p> </p> <p>This is absolutely bull**** because my fiance took a day's leave and had no notification whatsoever that the line won't be installed today now he has to take leave again???????? NOOOOOO he wont't Telkom will send an technician on the Weekend to come and sort out this otherwise I will cancel the order!!!!!!</p>

0
Replies (1)
Telkom
Telkom's reply20 Apr 2017, 12:05
Official

Good day Charlotte,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team