New account & SIM still not done 5 days later

Went in on Tuesday the 29th of December to activate a LTE SIM contract, it's now 5 days later and it's still not active.<br> Was promised in-store that it'll be active immediately. Obviously when I went home and tried, the SIM was NOT active.<br> Phoned Telkom technical support about a day and a half later, they couldn't even pick me up or the new SIM on the system, said it can take up to 24 hours to active even though it's already been over 24 hours.<br> Phoned the Telkom Sales department and they couldn't pick me up on the system yet either or the new SIM but this women had the audacity to tell me my ID number is wrong and kept arguing with me, she then hung up on me.<br> The SIM is still not active 5 days later, having to try and call the store again to see what happened with the account but both numbers just ring and eventually cut out.<br> Useless company, and useless service.