New Account Application Repeatedly Ignored
<p>Once again Telkom lost my application form for ANOTHER ACCOUNT with them, (this will be my 8th total account, so needless to say I am a good customer), forcing me to start from scratch.</p> <p> </p> <p>I called the call centre to find out where my application was/why I had not been sent the sms (after which it still takes disproportionately long until anyhting happens as it is, so needless to say one wants to get the process going)</p> <p> </p> <p>We reached a juncture whereby the consultant in question needed to call me back after I mailed her details for the re-application.</p> <p> </p> <p>I voiced my concerns; "How do I know you will call me back, you guys NEVER DO!"</p> <p> </p> <p>Consultant, "Sorry for your frustration, I am one of the ones that want to help and WILL call you back"</p> <p> </p> <p>"Thats what they all say"</p> <p> </p> <p>"No I will call by tomor latest".</p> <p> </p> <p>This was the 21st and still I wait .</p> <p> </p> <p>I have had just about ENOUGH of a 20 step process every time I'm effectively trying to give these people business!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>#Telkommustfall</p>