new 24 contract NOT receiving Double Date as advertised

I am so frustrated right now. I signed up for a 24 month SmartBroadBand deal last week but i am not receiving my Double Data as advertised, its been 7 days now. I have been in and out of the store dealing with an in store consultant and calling in numerous times but still i am not receiving my Double Data. Bear in mind, this is the reason why i signed a 24 month data contract. contract signed and activated on 22 September deal : Smartbroadband 50Gb + 50Gb (Double Data 100gb + 100gb) for R750 its been a week now and i am still not receiving my data. The store and call center cant help me, although a case was logged How can this be a problem for so long? please could someone help me, i am very unhappy about this