Neverending Problems

<p>Every month our internet & phone connection (via Telkom) is disconnected before the payment due date. We receive an SMS notifying us that payment is due 10 days befor the due date, but the line is always disconnected before the actual payment due date. We are never late on payments. We have to go into our nearest branch each and every time this happens - we cannot phone in ofcourse! Why do you disconnect even before the due date? Considering other service providers now. Not even the branch can resolve the issue so that it does not happen in future. Dispondant!</p>