NEVER USE THEM OR TRUST THEM

<p>Telkom does not train their employees AT ALL with the correct information . I went in LAST YEAR end of October to cancel my telkom line with them. I called to find out the process and they told me to go to the shop where I opened the account. I went there the guy behind the counter worked on his computer and showed me that the service has been cancelled. After this I still received invoices from Telkom, I complained about it on Helo Peter and got a call I think a month AFTER that. I explained to the lady that I am not willing to pay ANYTHING as this is the procedure they told me to follow and I did. It is not my fault if their employees are not trained correctly and give the wrong information to clients. As a result is this completely lacking in tactic and service my account has been handed over to lawyers. This is unacceptable to me as I stated numerous times that I will not pay anything more as I did exactly like they told me to do, and now they want me to pay for their mistakes. I cannot believe Telkom is so rude to their customers and especially that they now just ignore their customers. I will not pay anything to Telkom or their lawyers as I did nothing wrong. I was told that that is the procudure to follow and I did it.</p>